Reviews

Laurie B

(Listen to the voicemail testimonial left by my client Laurie) “Hi Sofia, This is Laurie, and I just wanted to leave a message about my appreciation for your help and your service in general. I literally had been looking for someone exactly with your skill set and knowledge base to help me with all of…

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Lew N

“Sofia knows her computers. I have used her to straighten out my messed-up Apple laptop. Her remote support is quick, efficient, and easy as she walks you through the myriad possibilities. Watching her screen and yours at the same time allows quick and clear demonstrations of how to get things done. She has been fair, quick,…

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Barbara S

“I was having a lot of trouble with my computer and Sofia knew exactly what to do. She works quickly and efficiently and answered all my millions of questions patiently. She is fun to be with and made something that I normally find extremely stressful a whole lot easier. Not only did Sofia fix the…

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Jenny and Dennis H

“Sofia has been a great help to this not-very-computer-savvy Boomer. She patiently helped me in setting up my new Windows 10 laptop several months ago, and recently came out and helped with a few follow-up questions. At one point she even proactively sent me the link to a download that I needed for a class…

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Rain D

“I highly recommend Sofia for all your technical support needs. I am not naturally inclined toward technology. So I was very pleased when I found Sofia. She is not only experienced and skillful, she is a patient, kind and supportive teacher- regardless of one’s skill level. Learning was easy and fun. When I started working…

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Joan

“Tech Savvy Sofia – VERY Knowledgable! If she doesn’t have an immediate answer, she researches it and then applies it and explains it. Available – she is there when needed – responding in a timely manner. PATIENT! -amazingly so! She stays with your problem until it is solved and you understand it. She ALMOST makes…

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Dianne

“I have known Sofia for over a year as she has helped me with computer work. She is reliable, smart, customer-oriented and a fixer of complex computer problems. She most recently assisted me with purchasing a new system. She advised me with purchase options and then helped me get set up. She is competently tech…

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Gary E

“For the average computer user some problems seem impossible to resolve. I have utilized the services of several Rogue Valley “computer experts” over the years with mixed results. After relocating to Ashland I searched for the person who could truly, and in a timely manner, fix my problem. I found that person when I hired…

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Alan

“Thank you Sofia,… what a treat you are to work with. She helped me with my computer problems and helped clean up some loose ends I didn’t know I needed. She is knowledgeable, and fun to work with. She saved me money in the long run. I highly recommend Sofia.” ~ Alan Adleman

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Mike N

“I had a problem with my computer accessing the internet. Sofia came round to my house and systematically corrected the problem. While she was here she also helped me with several other minor issues. She is a great teache and very patient with a non-tech savvy older person like me. I unquestionably recommend her for…

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Anne H

“Sofia is terrific. She does things in seconds on the computer that would take me minutes, hours, days—or would present an insoluble mystery to me. As others have said, her patience, prompt replies, and friendliness make it a pleasure to work with her.” ~ Anne Harris

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Patti R

“I cannot recommend Sofia highly enough. If there were 10 stars that would still not be enough! I’m not the most tech savvy person, but, with Sofia’s patient guidance, I was able to restore my email program so that it worked even better than before. She is a wealth of information including time-saving tips and…

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Gary L

“Sofia Roper has been a life saver for me. I’ve ventured into the realm of short stories in the last 3 years – after 50+ years of practicing dentistry, I decided I could do both. However, the computer world is new and strange to me. I’m easily confused and prone to mistakes while operating said…

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Nancy W

“Thank you Sofia, I was putting off upgrading to Windows 10, but then when you helped with that process you made it easy to pick it up and start using it. I also loved getting lots of tips to make things easier with my computer. She really is very knowledgeable and fun to work with.…

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Megan H

“Sofia WOW! I am a person with a low tolerance for frustration. Working with Sofia at my own speed has allowed me to begin to problem solve my computer issues. All this is done with humor and patience (on her part not mine). She also is working with me on learning to use an iPhone.”…

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Alexis M

“Sofia is both capable and charming. She responds promptly to emails and phone calls requesting her help. She is often able to come out to my house within a few days of my call. This is a great blessing for me. I have a tower; so it is difficult to bring it into a shop.…

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Ellie R

“I found Sofia to be extremely helpful. Not only did she solve the problem I was having with my printer, but she cleaned up a few extra things on my computer, and helped me with my grandson’s iPad. Her personality is lovely. She was knowledgeable, patient and had a great sense of humor. My experience…

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Judy R

“When it came to technology I felt like I was in a maze. I purchased a new laptop, but didn’t know how best to use it and what to do with the overwhelming number of apps and passwords I had accumulated. Sofia helped me create a safe universal password that was easy to remember and…

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Danielle C

“I would consider myself pretty tech savvy, being 30 years old, it’s within my generation to keep up with the forever evolving technological world. That being said, I still have so much to learn. My Sony Laptop had more pop-ups than I could count. Every time I turned it on there they were popping up,…

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Kimberly U

“Savvy Sofia!! The perfect name for her. She is knowledgeable, quick and funny. I like that she is “quick” but she doesn’t rush and she can tell when you are not able to keep up. I think that she is a very good teacher because she has a way of explaining things in multiple ways…

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Dermot O

“Sofia came into our lives and acted like a beacon, lighting up all the dark corners that we did not even know existed. Not being very computer literate we had accepted various remodels on websites and were often happy with the results. Sofia took one look at our then website and pointed out so many…

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Pam J

“Sofia brought calm and clarity where there was confusion and chaos. She retrieved a system I thought I had erased, synced my new smartphone with the laptop and helped organize my Windows software, desktop, apps, etc. Explaining as she went along, in different ways till I ‘got it.’ Now I’m confident about backing up the…

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Elaine C

“Sofia has been an amazing help in navigating through multiple layers of technological confusion with my email, photos, and other programs. It’s like finally taking my computer to “obedience school”. She very patiently teaches me what I want to know so I can do things myself. I call her a “tech fuzz buster” because of…

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Greg M

“What a blessing Sofia has been! We’ve had a couple big computer issues that we were needing to get closure on. When we found Sofia she was able to come the same week we called her, she helped us with all our questions and more, and she makes herself available to answer few more questions…

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